Terms and Conditions

These terms and conditions govern the use of the DoorFeed platform available at https://doorfeed.com/ and operated by DoorFeed SAS.

Last Updated: 22 September 2025

Table of Contents

1. Purpose

These terms and conditions (the "T&Cs") govern the use of the DoorFeed platform available at https://doorfeed.com/ (the "Platform") and operated by DoorFeed SAS ("DoorFeed"). Access to the Platform is subject to the provisions of clause 2 (Eligible users) and clause 3 (Registration).

2. Eligible users

Access to the Platform is restricted to real estate professionals, such as investors, asset managers, developers, brokers, valuers, property managers.

By accepting these T&Cs, the individual represents and warrants that he/she (i) is a real estate professional, or (ii) is duly authorized to act on behalf of a real estate professional, as applicable.

Upon acceptance of these T&Cs, such real estate professionals shall be deemed "Users" and be bound by these T&Cs.

3. Registration

3.1 Accounts and sub-accounts

Users will be required to create an account to access the Platform, and each authorised individual of the User will have to create a sub-account. Users warrant that the credentials provided to DoorFeed in the context of the registration of an account or a sub-account are true and accurate. The User undertakes to inform DoorFeed of any necessary updates to these credentials, without delay.

3.2 Confidentiality

Users will keep their password confidential and will be responsible for all use of their accounts and passwords (including those of authorised individuals). Unauthorised access to User account must be reported to DoorFeed immediately. DoorFeed reserves the right to delete accounts in case of false information or account misuse.

4. Features

Upon registration, the User shall be granted access to the features available on the Platform (the "Features"), subject to the specific conditions set forth thereon. User expressly acknowledges that access to certain Features may be subject to fees, which may be paid by means of credits previously purchased (by subscription or otherwise) from DoorFeed and/or any of its affiliates, all subject to the specific conditions set forth on the Platform.

5. Software - Use restrictions

The User shall not (and procure that its authorised individual users, including its service providers, shall not):

  • Reverse engineer, disassemble, decompile (except where expressly allowed under applicable law), modify, adapt or exploit the software used to run the Platform, including its source codes (the "Software");
  • Exceed a reasonable number of requests on the Software and/or the Platform;
  • Conduct, facilitate authorise or permit any text or data mining or web scraping in relation to the Software and/or the Platform;
  • Disrupt or deteriorate the performance the Software and/or the Platform;
  • Transmit any viruses, worms, trojan horses or other programming that may damage or interfere with the Software and/or the Platform;
  • Combine or integrate the Software and/or the Platform with any software technology or services;
  • Create products or services that compete with the Software, the Platform and/or the Features.

Furthermore, DoorFeed reserves the right, at any time and at its sole discretion, to restrict or deny the User's access to the Platform should the User's activity be deemed likely to adversely affect the performance of the Software and/or the Platform.

6. User content

DoorFeed has no responsibility regarding any content uploaded or created on the Platform by the User or any third party (e.g. service providers of the User).

Subject to the paragraph below, the User authorises DoorFeed, free of charge, to reuse any content uploaded or created on the Platform by the User, for the entire duration of the applicable intellectual property rights.

DoorFeed shall only reuse content that (i) is not deemed confidential under clause 8, and (ii) is processed in an aggregated and anonymous form, in such a manner that neither the address nor the owner of the associated asset can be identified.

7. Other content

Where the Platform contains links to other websites and resources provided by third parties, these links are provided for User information only. Such links should not be interpreted as approval by DoorFeed of those linked websites or information Users may obtain from them.

The content of the Platform made available to Users is provided for general information only. It is not intended to amount to advice on which Users should rely. Users must obtain professional advice before taking, or refraining from, any action on the basis of the content on the Platform.

DoorFeed makes no representations or warranties that the content on the Platform is accurate, complete or up-to-date.

8. Confidentiality

8.1 Definitions

For the purposes hereof:

(a) "Party" means either DoorFeed or the User, and "Parties" means both of them collectively.

(b) "Confidential Information": means Information made available to a Party and/or its affiliates or to any of their respective directors or managers (the "Recipient") by or on behalf of the other Party and/or its affiliates (the "Provider") or their respective advisers or representatives acting in their capacity as advisers or representatives to the Provider (including Information made available prior to the date hereof) or any information or analysis to the extent it is derived from, contains or reflects such Information, but excluding Information which:

  • is publicly available at the time of its disclosure to the Recipient or thereafter becomes generally available to the public (other than as a result of disclosure by the Recipient and/or its affiliates or their representatives or advisers contrary to their respective obligations of confidentiality); or
  • was in the possession of or available to the Recipient (as can be demonstrated by its written records or other reasonable evidence) free of any restriction as to its use or disclosure prior to its being so disclosed; or
  • becomes available to the Recipient (as can be demonstrated by its written records or other reasonable evidence) from a source other than the Provider or their representatives or advisers which source is not, to the actual or constructive knowledge of the Recipient, bound by any obligation of confidentiality to the Provider in relation to such Information.

(c) "Information": means information whether oral or in writing (including fax, email or other forms of written material transmitted electronically) relating to the Parties, their affiliates and/or these T&Cs, or which otherwise states that or by its nature is confidential.

8.2 Obligations

Each Party where it is the Recipient:

(a) shall not and shall ensure that its affiliates and their respective advisers and representatives shall not, either during the term of these T&Cs or at any time thereafter, disclose any Confidential Information of the Provider to any person, except:

  • to the Recipient's employees, directors, representatives or advisers, as well as to the underlying or prospective investors of the Recipient, to the extent that such person needs to know in connection with these T&Cs, and provided that each such person is bound by a duty of confidentiality substantially equivalent to this clause 8; or
  • subject to the Recipient consulting with the Provider to the extent permitted by law, to the extent required by any applicable law, stock exchange, or other regulatory or statutory body; or
  • as the Parties may expressly agree in writing;

(b) in the event that the Recipient or its advisers and representatives is/are obliged to divulge or communicate any Confidential Information as aforesaid, shall use all reasonable endeavours where appropriate to obtain an undertaking from the recipient to keep such Confidential Information confidential; and

(c) shall promptly deliver to the Provider or at the Provider's option, destroy (without retaining any copies) all written Confidential Information (insofar as such confidential information relates to the Provider and/or its affiliates) supplied to it or its affiliates or their respective advisers or representatives and any written material derived from, containing or reflecting such Confidential Information within seven (7) days of receipt of a written demand given by the Provider after such Party ceases to be a Party to these T&Cs, except to the extent that the same is required to be retained by any applicable law, stock exchange or other regulatory or statutory body.

Except as authorised in writing by the Provider, the Recipient shall not at any time (whether during or after the termination of these T&Cs) use or permit the use of any of the Confidential Information for its own or another's advantage, including any affiliate or their representatives or advisers other than to the extent expressly set out in, or to the extent necessary for the purposes of fulfilling its obligations pursuant to, these T&Cs.

8.3 Announcements

Neither Party shall, without the prior written consent of the other Party, make an announcement regarding the other Party, except to the extent required by any applicable law, stock exchange, or other regulatory or statutory body, in which case the Party so obliged shall, so far as reasonably practicable consult with the other before making such announcement.

8.4 Duration

The provisions of this clause 8 shall continue in effect for a two (2)-year period as from the termination of these T&Cs.

9. Intellectual property

DoorFeed is the owner or authorised licensee of all intellectual property rights pertaining to the Platform, the Software, the Features and any other elements displayed on doorfeed.com website.

DoorFeed grants no intellectual property rights or licence under these T&Cs to the User.

10. Disclaimer of warranties

Access to the Platform, the Features and all related components and information displayed on doorfeed.com website are provided on an "as is" and "as available" basis, without any warranties of any kind, and DoorFeed expressly disclaims any and all warranties, whether express or implied, including, but not limited to, the implied warranties of merchantability, title, fitness for a particular purpose, and non-infringement.

The User acknowledges that DoorFeed neither (i) warrants that the Platform and the Features will be uninterrupted, secure, error-free or virus-free, nor (ii) makes any warranty as to the results that may be obtained from use of the Platform and/or the Features.

The Users specifically acknowledge and agree that (a) certain information provided by DoorFeed to the Users, including in particular the valuations of the investment opportunities using DoorFeed's Automated Valuation Model (AVM), shall be based on data provided by third parties under their own responsibility and (b) DoorFeed shall make its reasonable efforts to verify the accuracy of such information but cannot be held liable for any damage suffered by the Users as a result of said information proving to be inaccurate or incomplete.

11. Indemnification by User

The User will defend, hold harmless and indemnify DoorFeed from any claims or actions brought by a third party (including from an individual who is part of the User's organisation), including all damages, liabilities, fines, costs and expenses, including reasonable attorneys' fees, to the extent resulting from, alleged to have resulted from, or in connection with User's (or any of its service providers'):

  • breach of these T&Cs;
  • violation of any third-party rights (including intellectual property rights); and/or
  • violation of any applicable laws and regulations.

DoorFeed reserves the right, at User's expense, to assume the exclusive defence and control of any matter for which the User is required to indemnify DoorFeed, and the User agrees to cooperate, at its expense, with DoorFeed's defence of such claims.

12. Limitation of liability

DoorFeed will not be liable under or in connection with these T&Cs to the User for loss of profits, loss of revenue, loss of data, loss of opportunity and any other indirect losses.

DoorFeed's liability arising under or in connection with these T&Cs will be limited to an amount equal to the fees paid to DoorFeed for the use of Features during a period of six (6) months preceding a claim.

13. Payment terms

DoorFeed shall invoice the User in respect of sums due in connection with the use of the Platform, including the Features.

Invoices sent to the User are payable within thirty (30) days of the date of the invoice.

If the User fails to pay all or part of any amount due by the relevant due date, it shall pay to DoorFeed (i) interest at a rate equal to three (3) times the legal interest rate, calculated on the basis of the number of days between due date for payment until the date of actual payment by the User and a year of three hundred and sixty five (365) days, and (ii) a forty euro (EUR 40) lump sum amount to compensate DoorFeed for recovery costs.

14. Term

Unless terminated earlier in accordance with their terms, these T&Cs shall commence on the date of acceptance thereof by the User and shall remain in force until the expiry of the User's then-current subscription period for the chosen Features.

15. Termination

15.1 Termination for breach

DoorFeed may terminate these T&Cs as of right (de plein droit) without any other formalities (notwithstanding anything to the contrary in article 1225 of the French Civil Code) upon written notice to the User, with immediate effect, if the latter (or any of its service providers) breaches any of its obligations under these T&Cs.

15.2 Consequences

Upon termination or expiry of these T&Cs for any reason whatsoever, User's (and its service providers') access to the Platform and the Features will immediately terminate.

16. Data protection

16.1 Applicability

To the extent a User provides personal data relating to owners and/or tenants to DoorFeed through the use of a Feature, this clause 16 will apply.

16.2 Definitions

For the purposes of this clause 16, "personal data", "controller", "processor", "processing", "personal data breach", "data protection impact assessments", "supervisory authority" have the meaning ascribed to them under the Regulation (EU) 2016 / 679 (the "GDPR").

16.3 Role qualifications and processing characteristics

DoorFeed shall act as a processor for the Users (which shall act as controllers), in relation to the processing set out below:

  • subject-matter, nature and purpose of processing: hosting of personal data by DoorFeed through the use of a Feature by a User;
  • duration: as long as the relevant User requires personal data hosting;
  • types of personal data and categories of data subjects: name, surname, contact details, date of birth of owners and tenants.

16.4 Obligations of DoorFeed

In the context of this clause 16, DoorFeed shall:

  • only process personal data on the documented instructions of the User (i.e., the hosting of the relevant personal data) including as regards transfers of personal data to any country outside of the European Economic Area, unless required to do so by European Union or Member State law to which DoorFeed is subject;
  • ensure that any of its employees to whom it provides access to personal data are obliged to keep it confidential;
  • inform the User if, in its opinion, the User's instructions would be in breach of applicable data protection laws;
  • taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of processing as well as the risk of varying likelihood and severity for the rights and freedoms of the data subjects, implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk;
  • taking into account the nature of the processing, assist the User by appropriate technical and organizational measures, insofar as this is possible, for the fulfilment of the User's obligation (as controller) to respond to requests for exercising the data subject's rights laid down in Chapter III of the GDPR;
  • be authorised by the User to engage sub-processors, provided that DoorFeed shall notify the User of any change and/or addition to the existing sub-processors as at the effective date of the T&Cs, i.e., AWS. In such case, the User will have the opportunity to object to such change within seven (7) days after receipt of the information of such contemplated change. When engaging a sub-processor, DoorFeed will enter into a contract that places obligations that are the same or substantially similar as those set out in this clause 16 on the relevant sub-processor, provided that if the latter fails to fulfil its data protection obligations, DoorFeed shall remain fully liable to the User for the performance of the sub-processor's obligations;
  • assist the User in ensuring compliance with the User's security, personal data breach notifications, data protection impact assessments and supervisory authority consultation obligations under the GDPR, taking into account the nature of processing and information available to DoorFeed;
  • at the choice of the User, delete or return all personal data to the User after the end of the hosting of the personal data on behalf of the User, and delete existing copies, unless European Union or Member State law requires storage of the personal data;
  • make available to the User all information necessary to demonstrate compliance with the obligations set out in this clause 16 and allow for and contribute to audits, including inspections, conducted by the User or another auditor mandated by the User, provided that such audits or inspections may not be conducted more than once in any six (6) month period and shall be at the User's cost.

16.5 Obligations of the User

In the context of this clause 16, the User is responsible for ensuring that personal data is processed in accordance with applicable data protection legislation, including but not limited to the GDPR, as applicable.

17. Transferability

DoorFeed shall be entitled to transfer, transmit, contribute or otherwise transfer all or part of its rights and obligations under the T&Cs to an affiliate or a third-party without the prior agreement of the Users, including without limitation in the context of an operation of internal restructuring (in particular through a merger, demerger, partial asset contribution or dissolution-consolidation).

18. Modifications

18.1 T&Cs

DoorFeed reserves the right, at its sole discretion, to modify or update these T&Cs at any time, for any reason, including to reflect legal, regulatory, editorial, or technical changes to the Platform or the Features. It is the User's responsibility to review these T&Cs periodically to stay informed of any updates. The User will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised T&Cs by its continued use of the Platform after the date such revised T&Cs are posted.

18.2 Platform, Features

DoorFeed reserves the right to interrupt or suspend access to the Platform and the Features at any time, for any reason whatsoever, at its sole discretion. It may also modify any elements of the Platform and the Features under the same conditions.

19. Applicable law and dispute resolution

19.1 Applicable law

These T&Cs are governed by and construed in accordance with laws of France.

19.2 Jurisdiction

Any claims arising out or in connection with the existence, validity, interpretation or performance of these T&Cs shall be submitted to the exclusive jurisdictions of the Tribunal des activités économiques (Tribunal de commerce) of Paris.

20. Contact information

If you have any questions concerning these T&Cs, or if you desire to contact DoorFeed for any reason, please contact us at:

DoorFeed

12 avenue Maurice Thorez

94200 Ivry-sur-Seine

France

contact@doorfeed.com